Account Deletion Agreement

1. Purpose of Agreement This agreement aims to clarify the terms and conditions regarding account deletion for merchants when registering and using the WooshPay platform, to protect the rights and interests of merchants.

2. Applicable Situations for Account Deletion

1. User-Initiated Deletion Merchants can request to delete their accounts at any time by sending an email to partner@wooshpay.com, including a detailed explanation of the reason for deletion.
2. Violation of Platform Policies If a merchant violates WooshPay’s terms of service, the platform reserves the right to temporarily freeze the merchant’s account without prior notice, pending the merchant’s rectification before deciding whether to restore it.
3. Security Risks If WooshPay detects any security risks associated with the merchant’s account (e.g., theft, unusual logins), it may temporarily freeze or delete the account.

3. Deletion Process

1. Upon submitting the account deletion request, WooshPay will process the request within 7 working days and confirm the deletion via the registered email.
2. Once deleted, the merchant will not be able to recover the account or any related data, and they should ensure that all necessary information is backed up.

4. Data Handling After account deletion, WooshPay will handle merchant data according to relevant laws and regulations, which includes:

• Account information will be permanently deleted and cannot be recovered.
• Necessary transaction records will be retained as required by law.

5. Liability Disclaimer WooshPay shall not be liable for any losses resulting from the deletion of the merchant’s account; merchants should consider this carefully before proceeding with deletion.

6. Changes to Agreement The terms of this agreement may be updated at any time, and WooshPay will notify merchants of updates via email or platform announcements.